Henry Mintzberg identified ten different roles, separated into three categories. The categories he defined are as follows:
a) Interpersonal Roles
The ones that, like the name suggests, involve people and other ceremonial duties. It can be further classified as follows:
Leader – Responsible for staffing, training, and associated duties.
Figurehead – The symbolic head of the organization.
Liaison – Maintains the communication between all contacts and informers that compose the organizational network.
b) Informational Roles
Related to collecting, receiving, and disseminating information.
Monitor – Personally seek and receive information, to be able to understand the organization.
Disseminator – Transmits all import information received from outsiders to the members of the organization.
Spokesperson – On the contrary to the above role, here the manager transmits the organization’s plans, policies and actions to outsiders.
c) Decisional Roles
Roles that revolve around making choices.
Entrepreneur – Seeks opportunities. Basically they search for change, respond to it, and exploit it.
Negotiator – Represents the organization at major negotiations.
Resource Allocator – Makes or approves all significant decisions related to the allocation of resources.
Disturbance Handler – Responsible for corrective action when the organization faces disturbances.