Roles of Manager

[Loveth]

Henry Mintzberg identified ten different roles, separated into three categories. The categories he defined are as follows:

a) Interpersonal Roles

The ones that, like the name suggests, involve people and other ceremonial duties. It can be further classified as follows:

Leader – Responsible for staffing, training, and associated duties.
Figurehead – The symbolic head of the organization.
Liaison – Maintains the communication between all contacts and informers that compose the organizational network.

b) Informational Roles

Related to collecting, receiving, and disseminating information.

Monitor – Personally seek and receive information, to be able to understand the organization.
Disseminator – Transmits all import information received from outsiders to the members of the organization.
Spokesperson – On the contrary to the above role, here the manager transmits the organization’s plans, policies and actions to outsiders.

c) Decisional Roles

Roles that revolve around making choices.

Entrepreneur – Seeks opportunities. Basically they search for change, respond to it, and exploit it.
Negotiator – Represents the organization at major negotiations.
Resource Allocator – Makes or approves all significant decisions related to the allocation of resources.
Disturbance Handler – Responsible for corrective action when the organization faces disturbances.

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